FrameStore Client Text Messaging Terms
FrameStore design consultants use text messaging to communicate one-to-one with clients about their framing orders, including answering questions, sharing photos of frame and mat options, confirming order details and appointments, and coordinating pickup. These messages are conversational and sent by FrameStore staff. They are not promotional.
How You Opt In
You opt in by texting a FrameStore store number, or by submitting your mobile number through the Contact Us form on our website. Consent to receive text messages is not a condition of purchase.
Message Frequency and Rates
Message frequency varies based on your conversation with your consultant. Message and data rates may apply.
Help
Reply HELP for help, call your FrameStore location, call (310) 596-5712, or email support@customframestore.com.
Opting Out
Reply STOP at any time to stop receiving messages. You will receive one confirmation message and no further texts. To resume, reply START.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy.